taught by Prof. Tim Richardson |
MRK 460 - Global Marketing and Business
WEEK by WEEK DETAILED LECTURE NOTES |
Mon
Noon
Section SEE |
Winter 2023 - Jan | Winter 2023 - Feb | Winter 2023 - Mar | Winter 2023 - Apr |
10:45am
- 1:25pm
ONLINE |
Jan
9th Mon first class
Jan 16th Jan 23rd Jan 23rd Video Assignment explained |
Jan
30th
Feb 6th Feb 13th Feb 27th - Mar 3rd Study Week WATCH
THESE
1 Tariffs
and Antidumping
2 Subsidies
3 Quotas
|
Mar
6th
Video Assignment DUE . Mar 6th class youtu.be/-KXEfwW1RBk Mar 13th Mar 20th Mar 27th . Final Project - what goes into it |
Mar
27th
Apr 3rd Apr 10th Apr 16th last day to earn marks for commenting on YouTube videos - you can continue to make comments forever .. but for applying the comments to this course we need a cutoff date to tabulate the total for each student Apr
17th Mon Final
Project Due
|
Wed
Morning
Section ZSS |
Winter 2023 - Jan | Winter 2023 - Feb | Winter 2023 - Mar | Winter 2023 - Apr |
11:40
am - 2:20 pm
Markham
Campus
Attended
and
room M300 |
Jan
11th Wed first class
Jan 18th Jan 25th Jan 25th Video Assignment explained noted Wed Feb 8th |
Feb
1st
Feb 8th Feb 15th Feb 22nd Study Week Feb 27th - Mar 3rd |
Mar
6th
Video Assignment DUE Mar 8th Mar 15th Mar 22nd Mar 29th |
Mar
29th
Apr 5th Apr 12th Apr 16th last day to earn marks for commenting on YouTube videos - you can continue to make comments forever .. but for applying the comments to this course we need a cutoff date to tabulate the total foer each student Apr
17th Mon Final
Project Due
|
Thu
noon
Section SFF |
Winter 2023 - Jan | Winter 2023 - Feb | Winter 2023 - Mar | Winter 2023 - Apr |
10:45am
- 1:25pm
ONLINE
|
class cancelled - prof injured Jan 19th Jan 26th Jan 26th Video Assignment explained |
Feb
2nd
Feb 9th Feb 16th Feb 23rd study Week Feb 27th - Mar 3rd
|
Mar
6th
Video Assignment DUE Mar 9th Mar 16th Mar 23rd Mar 30th |
Mar
30th
Apr 6th Apr 13th Apr 16th last day to earn marks for commenting on YouTube videos - you can continue to make comments forever .. but for applying the comments to this course we need a cutoff date to tabulate the total foer each student Apr
17th Mon Final
Project Due
|
Fri
noon
Section SGG |
Winter 2023 - Jan | Winter 2023 - Feb | Winter 2023 - Mar | Winter 2023 - Apr |
10:45am
- 1:25pm
ONLINE |
Jan
13th Fri first class
Jan 20th Jan 27th Jan 27th Video Assignment explained |
Feb
3rd
Feb 10th Feb 17th Feb 24th Study Week Feb 27th - Mar 3rd
|
Mar
6th
Video Assignment DUE Mar 10th Mar 17th Mar 24th Mar 31st |
Mar
31st
Apr 14th VERY LAST CLASS Apr 16th last day to earn marks for commenting on YouTube videos - you can continue to make comments forever .. but for applying the comments to this course we need a cutoff date to tabulate the total foer each student Apr
17th Mon Final
Project Due
|
Academic
Year Dates 2022-2023 https://inside.senecacollege.ca/registrar/2022-23.pdf
Learning Outcomes Expanded detailed version
Zoom
login link https://senecacollege-ca.zoom.us/
...
2023 Jan 9th - 13th WEEK 1 | . |
2023
January
. first class Mon
10:44-1:25
Wed
11:40 - 2:20
Thu
10:45 - 1:25
Fri
10:45 - 1:25
|
uploaded
"first 3 classes summary" video 2022 June 10th at https://youtu.be/k8p3A5IKHtM
This video would also be a good intro to the first three classes of the May-Aug version of this course Class
Participation
|
2023
Jan 9th - Jan 13th
first class
|
.
|
for all 4 sections, look at these videos on your own time |
"landing page"
for the 10 videos about the course made in March 2020
noted Mon Jan 9th for Wed Jan 11th for Thu Jan 12th for Fri Jan 13th
|
"landing
page" for the 5 videos I did 2021 April 10th discussing "what goes
in" to your final group project report
|
first
class
|
.
... |
first
class
reading
the newspapers
|
Read The Newspaper id |
Introduction
for Basics of Int'l Biz specific to Canada watch on your own time |
audio is good, video sux, video summary of the course |
Difference
between Global Marketing and
International Marketing |
2023 Jan 16th - 20th WEEK 2 | .ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
- mkt dvlpmt vs mkt penetration witiger.com/../4opportunities.htm - 4Ps have to change |
|
types of opportunities The Ansoff Matrix (review from MRK106) |
o
Market Penetration - see to existing
o Market Development - sell to new - Telus - Rogers (Fido) - Bell Mobility o Product Development o Diversification - relates to "why" companies do int'l biz Steve Jobs / Apple ... |
for
Mon Jan 9th
for Wed Jan 11th for Thu Jan 12th didr Fri Jan 20th |
|
WHY
EXPORT witiger.com/internationalbusiness/whyexport.htm
o Why Companies Grow (Grizzly Bear story about children 13/14) . o Why Companies get involved in International Business o Reactive Reasons, Proactive Reasons for exporting The
main purpose of business is to make money for the people who own the business.
Why
Companies get involved in International Business
|
|
Reactive
reasons for going international include
o Market o Competitive Environment o Political Environment o Economic Environment o chance occurrence |
|
Proactive
reasons for going international include
Expanding sales by strategically seeking out advantages launch an offensive into a new market before competitor does (eg. like Pepsi into Russia, before Coke) power and prestige economic Environment lower costs of labour, production and energy political environment less stringent rules and regulations effecting pollution and labour incentives |
Review
importance of 6Es and 4Ps
every
section should watch this and make a comment (to prove you watched it)
|
.
|
|
Competition
Basics (quick review from MRK106 and BAM101
Mon Jan 23rd, mentioned again Mon Mar 6th for Wed Jan 25th did Thu Feb 2nd for Fri Jan 27th
Yahoo vs Google early bird gets the worm vs. second mouse gets the cheese . Business competitors are:
|
.
.
|
|
2023 Jan 16 - 20th WEEK 3 | .ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
LO2, LO3 |
Understanding
Globalization relates to evaluating the competition a firm faces
|
|
Blackberry's
global marketing campaign
WTGR's Jan 2012 Toronto Star article re: Blackberry
|
.
Chpt 1 Chpt 8, p 302 |
Sustainable
Development is development that meets the needs of the present without
compromising the ability of future generations to meet their own needs.
.
There is available, in many sources (internet based and non-internet based) commentary criticizing the major corporations and leading nations in their drive for competitiveness. This drive for competitiveness (through harvesting practices) has created vulnerable situations for
|
|
Canada's
top companies (not
discussed in summer 2021 due to shortened term)
. Canada's Trade and Investment needs updating - opportunity for student to earn class participation / contribution marks Canada - Branding Country Image |
Chpt 3
|
|
Chpt 3
|
"culture
is not constant; it evolves over time"
Global Business Today 6th Canadian Edition, Chpt 3, page 114
Translation problems read on your own |
Chpt
3
|
"DIASPORA"
witiger.com/marketing/cultures.htm
marketing.wordpress.com/ built by Alina M, Kristina K, and Asia B in March 2015 |
Chpt
3
.
https://geerthofstede.com /culture-geert-hofstede- gert-jan-hofstede/6d- model-of-national-culture/ |
Hofstede
"..a framework used to understand the differences in culture across countries and to discern the ways that business is done across different cultures."' Global Business Today 6th Cdn Edition Chpt 3 pages 111-113
|
2023 Jan 30th - Feb 3rd WEEK 4 | .ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
Chpt
3
CAN-US relations noted Mon Jan 30th Wed Feb 1st Thu Feb 2nd did Fri Feb 3rd
CUSMA Canadian website |
Fundamental differences between Canada and the USA made and produced by former students at UofT Scarborough Campus Tushar Chadha, MBA ....linkedin.com/in/tushar-chadha-mba-b296a825/ Anil Ganesh, CPA-CMA ..linkedin.com/in/anil-ganesh-cpa-cma-9090a17a/ Clayton Sin, CFA ....linkedin.com/in/clayton-sin-cfa/
|
Chpt
3
|
Geographical
differences between Canada and the USA
|
Chpt
3
|
|
Chpt
3
|
Viral
Marketing
did Mon Jan 30th and Feb 6th, mentioned again Mon Mar 6th Wed Feb 1st, and Feb 8th Thu Feb 2nd for Fri Feb 10th as part of the "Globalization of Customers" and the Social-Cultural Environment and the advances in communications re: the technological environment
|
Chpt
3
Guerrilla Marketing youtu.be/ZXX5tiw-1QQ (screen capture of Zoom session discussion of Guerilla marketing) added 2023 Feb 6th 4:30 pm |
.
|
Chpt
3
.find other ethnic viral videos https://youtu.be/i08HcwcDahA
|
.
- India partition video 3min 32 sec a "story" of reunion that many cultures can relate to watch on your own - Saroo
Brierley video 3min
|
Chpt
4
. |
Ethics
and bribery
|
Chpt
4
|
CSR
Corporate Social Responsibility
|
Chpt
4
46664 |
Ethics
and Whistleblowers
ethics-whistleblowers.htm Mon Jan 30th Wed Feb 1st Thu Feb 2nd Fri Feb 3rd Case
Study - Apartheid - Canada led boycott of South Africa
|
Chpt
4
Toyota (event data recorder) |
3.
Transportation
- roads, railways, bridges, auto production
|
Chpt
4
|
|
Chpt
4
.
|
..
|
2023 Week 5 | .ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
Chpt
5
|
Int'l
Trade Theories
Orientations
|
Marketing Orientation
for Int'l Business
Tim Hortons selling tea mentioned Fri Feb 10th noted Thu Mar 16th - also McDonalds copying other menus Honda going from motorcycles to cars ...Apple going from iMacs to iPhones ...Crown Royal bag for golf |
Chpt
5
|
added
to the course outline June 10th 2021
Might not be in the 2022 course outline,
|
Chpt
5
|
First
Mover Advantages - "early bird gets the worm"
Second Mover Advantages - "2nd mouse gets the cheese"
highly recommended reading + watch the 2 videos
|
2023 Week 6 | .ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
Chpt 6 |
Political
Environment
witiger.com/internationalbusiness/politicalenvironment.htm read for Wed Feb 15th noted for Thu Feb 16th The Political / Legal / Regulatory Environment can be simply described as the laws and regulations that business has to follow in order to make sure the business owners do not get arrested, or have the business fined for noncompliance of some regulation. Laws
are made by politicians - who enact these laws based on the likelihood
they will get re-elected. The political environment is affected and
effected by politicians who in turn are influenced by changes and challenges
in the social - cultural enviromment (languages, ethnicity, immigration
etc.), challenges in the economic enviromment (currency exchange rates,
corporate activity, unemployment rates) and also to some extent the geographic
environment in terms of how the region is laid out, rivers, mountains,
proximity to other countries, weather, seasons etc.
Gator
Teds - MJ
|
Diplomatic
representation overseas
|
Embassies,
High Commission and Consulates .. explanation of
embassies
|
2023
Feb 13 - Feb 17
WEEK 7 |
.ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
|
|
.
|
overall
intro to contingency planning witiger.com/internationalbusiness/politicalrisk.htm
|
|
|
UTSC power out June 2021 did Mon Apr 10th did Wed Feb 15th did Fri Feb 17th + again Mar 10th
Student
injured
|
Political
and Legal environment
Defensive / Integrative . witiger.com/internationalbusiness/politicalriskdefensiveintegrative.htm
|
2023
Feb 27 - Mar 3 BREAK WEEK
|
2023
WEEK 9 |
.ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
and departments and Crown Corporations
|
...'
did Mon Mar 6th did Wed Feb 22nd and Mar 15th did Thu Feb 23rd + Fri Mar 9th noted for Fri Feb 24th + Fri Mar 10th |
|
...'
did Mon Mar 6th did Wed Feb 22nd and Mar 15th did Thu Feb 23rd + Fri Mar 9th noted for Fri Feb 24th + Fri Mar 10th _Fri Mar 17th |
and departments and Crown Corporations
Chpt 6 |
did Wed Feb 22nd Government Expenditures\ Government Purchasing - Selling to government (fed gov procurement) www.tpsgc-pwgsc.gc.ca/app-acq/index-eng.html The Federal Government Procurement Guide - because Government is a great customer |
.. Chpt 6 |
Govt
Influence on Trade
witiger.com/internationalbusiness/ governmentinfluenceontrade.htm did Wed Feb 22nd + Wed Mar 8th did Thu Feb 23rd + noted Mar 9th did Fri Mar 10th Trade Barriers Rules and Regulations Government Intervention Protectionism and Gov't Trade Barriers Quotas Voluntary Export Restraints Local Content Requirements di .
|
tariffs,
did partly Wed Feb 22nd
2018
because POTUS Trump threatened to put a tariff on Canadian Steel
This
video is a discussion of Tariffs
|
.. Chpt 6 |
WATCH THESE VIDEOS FEB 2023 https://youtu.be/D_Ad49ki_C4 1 Tariffs and Antidumping https://youtu.be/4cgPDAl9nIo 2 Subsidies https://youtu.be/CswOpa1V_JA 3 Quotas |
. Chpt 6 |
Govt
Influence on Trade
. Rules and Regulations by
Gov't that makes global business difficult
|
make comments on the video 3 specific examples - raisins
from Turkey
|
..
Chpt 6 p 222 - 223 |
Dumping
and C.B.S.A.
Canada Border Services Agency
explained by students
|
Anti dumping
actions
see Chpt 6 p 222 - 223 . Canada Border Services Agents in action keeping us safe - humour from This Hour has 22 minutes |
...so, Richardson added it .. Climate and Topography |
Physical
Geographic Environment and Weather Extremes
did Wed Mar 8th
|
2023
WEEK 10 |
.ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
|
It
is suggested (WTGR) that a different way
of seeing this problem is not to look at climate change, but rather to
look at human population change - more
specifically the change in "where" humans are moving to work, and life.
An earthquake in a rural farming area may effect dozens of people; an earthquake in a large city of many apartment buildings, could effect thousands of people. WTGR Nov 2021 |
|
7
Trends of companies that are successful in handling weather extremes
witiger.com/internationalbusiness/geographicenvironment-7-trends.htm added 2023 Mar 9th Wed class noted Mar 10th Fri clasa 1 Packaging
|
Weather
effecting
|
Physical
Geographic Environment and Weather Extremes
|
Weather problems for business Weather
effecting
|
Physical
Geographic Environment and Weather Extremes
.
. |
Canada, Election 2021
sources
https://toronto.citynews.ca
|
..
|
partly a consequence of the "Geographic Environment", partly a result of the "Cultural Environment" list of all..countries_of_the _world.htm |
..
......
... ... |
|
...
|
Europe
|
.
... |
partly a consequence of the
|
..........
. |
partly a consequence of the
|
.......
|
partly a consequence of the
|
..........
|
.
World Maps partly a consequence of the
list of all..countries_of_the _world.htm |
.....
|
Chpt
7
|
|
Chpt
8
|
|
2022 Nov 28 - Dec 2 WEEK 12 | .ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
Chpt
8, Chpt 6
|
WTO
World Trade Organization Thu Mar 30th Fri Mar 31st Mon Apr 3rd WTGR 2008 interview on CBC about WTO |
WTGR interview
on CBC about the WTO
5 min 21 sec, all sections should watch this, and make comments |
Chpt
9
4X
|
Foreign
Exchange Market
also referred to as ForEx or 4X f......and try to incorporate some of it into your company report began Mon Mar 13th 4X
topics
|
Chpt
9
4X
|
https://youtu.be/zwEaikLu7eM 4 min 9 sec |
Genesis
T.J. produced this informative video in July 2022 to explain the signifcance
of the Euro reaching equal value with the Euro.
Basically, the value of the U.S. dollar has declined in the past few years to the point where 1 Euro is worth 1 Dollar. A weaker dollar will help
U.S. companies export - but it will make it more expensive for U.S. companies
importing materials and supplies to manufacture "Made in America" things.
|
Chpt
9
4X
|
Canada's
largest trading partner is the USA
Lower U.S. dollar will make it easier for Canadians to import U.S. smartphones, clothing, cars and autoparts and make it less expensive to travel to the U.S. Lower US dollar will make it more expensive for the Americans to import Canadian agricultural products, food, alcohol and make it more expensive for American tourists to visit Canada. |
.
Chpt 10
|
d
AVP Alien versus Predator |
World
Bank
Wed Mar 29th Thu Mar 30th Fri Mar 31st Mon Apr 3rd |
IMF
International Monetary Fund Wed Mar 29th Thu Mar 30th Fri Mar 31st IMF
/ Moral Hazard
|
..
.cy
Chpt
11
|
Firm
as a value chain
The Role of Strategy Experience Curve Economies of scale Leveraging Core Competencies Pressures -for cost reductions -local responsiveness International
Strategy
|
Chpt
12
watch
the YouTube Video
all
sections should watch this, and make comments
|
CollaborativeRelationships
Wed Mar 29th Thu Mar 30th Fri Mar 31st Mon Apr 3rd
|
|
2022 Dec 5 - Dec 9 WEEK 13 | .ONLINE
LECTURE USING MATERIAL FROM http://www.witiger.com/senecacollege/MRK460.htm
AND the Textbook online material https://connect.mheducation.com/...... |
Chpt
12
|
Countertrade
Thu Mar 30th Fri Mar 31st Mon Apr 3rd Wed Apr 5th |
-
Coke/Pepsi.Russia
details...redkalinka.com... Thu Mar 30th Fri Mar 31st Mon Apr 10th - Cuba-Canada cigars Trading Companies
|
Chpt
12
|
"Choice
of Entry Modes"
Ways to enter foreign markets - the main categories
|
Chpt
12
|
Trade
Missions
- relates to Trade Associations
Government of Canada About Canada Trade Missions https://www.international.gc.ca/trade-c.....missions Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class "Led by the Minister of International Trade or other senior government officials, Canada Trade Missions provide access to resources from Canada’s export agencies, and present unique opportunities and benefits to participants. These benefits include:" |
-
access to economic and government decision-makers
- on-the-ground support from the Trade Commissioner Service (TCS) network and export agencies, including Export Development Canada and the Canadian Commercial Corporation - unparalleled networking opportunities with the local business community - business-to-business meetings with potential partners - foreign market intelligence and troubleshooting - opportunities to create export partnerships. |
Chpt
13
Pitfalls of Exporting
|
Potential
Disadvantages of Exporting
(Pitfalls of Exporting) Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class Why would you discuss Disadvantages of Exporting in a course which spends most of the time discussing how to export? Answer: because the course (MRK460, MGSC44, IBM600) is not, strictly speaking, "how to export". Sometimes managers need to make decisions about whether to pursue a new situation, or not: what we call a GO - NO GO decision. For the purposes of saving money and running the company efficiently, sometimes it is better to NOT GO - that is to say NOT export because the cost might be too high, or you may be consuming resources you don't have - it might be better to concentrate on making money on your "regular" business. Deciding NOT to export doesn't mean your company is not involved in international business
|
Chpt 13 | "Ramping
Up", Go / No Go
|
"Ramping
Up" ...a popular slang expression in international business ...
Wed Mar 29th a metaphor that comes from putting a ramp up to a ship, or truck or the back end of a cargo plane, and moving goods onboard. The concept is that you are getting ready to do something by putting the ramp up... |
Chpt 6
|
Export
Financing CdnGovt
Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class .
|
Chpt
13
|
Letters
of Credit
witiger.com/internationalbusiness/LCs.htm Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class The subject of LCs is not normally something you would teach in a general overview course on Global Marketing and Business - but for some people who are interested in actually becoming involved in exporting and importing, LCs are a necessary thing which you must understand.. Common Problems with Letters
of Credit
If an LC is irrevocable (meaning the credit cannot be amended or canceled without the agreement of all parties) then the buyer may have a big problem if something develops that they cannot fix - because the 3rd party will be obliged to pass the money to the seller once the goods are landed. |
"Letters
of Credit are guarantees of payment to help you make purchases or transact
business with companies with whom you have limited trading experience or
credit history."
wachovia.com |
Chpt 14 | Brands
in int'l markets
fo Country Image Effects on Branding |
In
this article, Prof. Richardson is discussing the challenges of developing
a "Canadian Brand" for the clothing industry. In addressing this formidable
challenge, Richardson explains that the ability to do this depends on how
we can deal with the influences of the
o competitive environment o social / cultural environment o technological environment o political / legal / regulatory environment o economic environment o geographic environment Richardson explains that these environments make it difficult for Canada to consider having a global brand for clothing similar to the Italians or French, instead it is recommended that we "embrace" the extreme weather challenges of our geographic environment and "brand" Canadian clothing as being the most robust and strong for cold weather. |
Chpt
15
|
Outsourcing
and
Offshoring did Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class Offshoring
to India, China
|
explained the
ancient spice trade as a part of the origins of global business and the
relationship to nutrition
|
|
2010 TV series
about "Mid America Novelties"
https://www.youtube.com/show/SC9dZLRA2qJ JguL2nq2wMm9A?season=1&sbp=CgEx link works Apr 2022 |
Chpt
15
|
witiger.com/internationalbusiness/SupplyChainManagement.htm
Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class The Key point to understanding the importance of the Supply Chain is to consider how the Supply Chain is effected by the
|
Chpt
15
|
It
is also important for students to understand that the things which effect
the Supply Chain also have a consequence for the 4P's
this also has to be done in co-operation with the "place" considerations for the customers' location |
Why 99.9% is not enough
!
|
Outsourcing
and Offshoring
did Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class why 99.9 accuracy is not enough when you manufacture a large number of devices 99.9
means 1 in 1,000 is faulty
many
electronic devices and their component parts are made by the millions
if
you say that Quality Control is aiming for 99.9%, then when it is applied
to 200 million, the potential number of devices with errors or problems
is... see below
Foxconn in China can regularly produce 500,000 iPhones a day - that means, mathematically they have, potentially, a risk of producing 500 faulty devices each day 500 per day x 365 days = 182,500 - which appears to be a very high number for potentially unhappy customers. Samsung
regularly sells over 400 million phones a year - that is 400,000 faulty
phone
source
https://www.knowyourmobile.com/news/how-many-iphones-
|
Chpt
15
|
Product
Quality
TQM Total Quality Management did Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class .
. |
5 min 17 sec uploaded 2016 done by former students
|
|
Chpt
15
|
Prof. Richardson interviewed on CTV about car recalls re: Product Quality Just In Time (J.I.T.) did Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class Drones
/ UAVs
. |
made/uploaded Dec 2nd 2020 WTGR discussing JIT in the auto parts industry Mon Apr 3rd Wed Apr 5th Thu Apr 6th Fri Apr 7 is a holiday - no class
|
|
Chpt
16
|
Global
Human Resource Management
Strategies for International
Expansion
|
Prof. Chris Bovaird Attracting good employees is a competitive advantage "The one single key diffferentiator for corporations over the next generation or two will be the ability to attract and retain clever innovative flexible willing intelligent people...people will be the outstanding resource which will make the West succeed versus cheaper manufacturing of things for the foreseeable future." Quote from Prof. Chris Bovaird
|
Chpt
17
|
Trends effecting int'l marketing - online business - social media - multi-culturalism - tribal consumers |
Last
Class
|
sulibreezy
2012
Hate School/Love Education Using the Internet for distribution
|
uploaded 2021 March 17th (same applies to Aug 2021) explaining the "Big Huge
Final Project"
|
2 min 18 sec |
Video
for you to leave questions, or comments about the final group project
Video was created April 2021 but can apply to early Jan, Feb, March 2022 Prof. will answer all questions
as they come in, in Jan, Feb March 2022
|
. |
1 min 9 sec |
comments, questions about the final video, Aug 2021, which accompanies the final project - think of it as the replacement for your "presentation to the class". | . |
2 min 36 sec |
comments about the whole course, what can we improve, what is working well, what needs to be added. |
Seneca
has an arrangment with Zoom whereby students and professors can use Zoom
- and we will use Zoom for the rest of the classes in this course
to get details, go to https://inside.senecacollege.ca/its/services/zoom/ Once you have the app, you can use it by going here Prof. Richardson will also be using this login link https://senecacollege-ca.zoom.us/ |
Video
Assignment - for ALL sections
details ...MRK460/assignmentMRK460-2021.htm (done in Jan-Apr 2022) |
|||
Prof. Richardson
describing the ethics assignment
(the video to the left was done in 2012 but applies to 2022)
|
Posted
2021 Feb 24 Wed
Preview of what we |
2 min 19 sec uploaded 2020 Oct 26 |
Posted
Oct 26th Mon
A short video to discuss the concept of Asymmetrical - using the example of stealing two bite brownies. Funny, but educational did 2020 Nov 4 Wed Section CC |
4 min 18 sec uploaded 2020 Oct 14th |
Posted
2020 Oct 14th Mon
A short video to discuss the concept of Guerilla marketing (also known as Asymmetrical marketing) - describing the origins of the word Guerilla and the concept of a small military force defeating a large army by using guerilla tactics - used to describe how a small company could use great imagination in advertising to create media awareness that could have better results than a conventional compaign by a giant company did Nov 4 Wed Section CC |
10 min 46 sec uploaded Oct 21 |
Posted 2020 Oct
21st Wed
A short video to show the students how much progress we have made in the unit on Government Influence on Tradein the 6 th class in October - and what is coming up for the class after the Break Week |
7 min 2 sec |
Overall intro
to the MRK460 webpage for this course and how you should look at it to
see the info you need to know the topics.
Uploaded 2020 Oct 6th am |
3 min 51 sec |
Explanation,
by screen capture video, of how to make comments on the YouTube videos
Uploaded 2020 Oct 6th am |
6 min 53 sec, uploaded Oct 13th 8 pm |
Posted 2020 Oct
13 th
A short video to show the students how much progress we have covered so far in the first 4 classes, and where we are going in October |
14 min uploaded Oct 18 Sunday 4pm |
Posted 2020 Oct
18 th
A short video to show the students how much progress we have made in the unit on Government influence on trade the 5 th class in 2020 October - and what is comiing up for the 6th class |
The Competitive Environment
is slightly more important than the other 5 environments - mostly because
business people tend to "miss" identifying the wide range of other enterprises
that are direct and indirect, and future competitors.
witiger.com/ecommerce/competition.htm
, witiger.com/ecommerce/competitorintelligence.htm
Where you get info from "3
Sources of Information: government, associations, corporate youtube.com/watch?v=XKYu-O5HWDU
witiger.com/internationalbusiness/countryinfo.htm
Globalization witiger.com/internationalbusiness/globalization.htm
Globalization of Customers
Globalization of Production
Globalization of Government
Viral Marketing witiger.com/ecommerce/viralmarketing.htm
(belongs to the "P" for
Promotion, as part of the 4Ps)
Of the 6 types of Viral
Marketing,
- Edgy gossip / Buzz Marketing
- Stealth Advertising
- Guerrilla Marketing witiger.com/ecommerce/viralmarketing-guerilla-marketing.htm
(Asymmetrical Marketing)
are the 3 viral marketing
strategies best studied by business and marketing students in the 2020's
Political Risk and Contingency
Planning
witiger.com/internationalbusiness/politicalrisk.htm
witiger.com/internationalbusiness/politicalriskcontingencyplanning.htm
witiger.com/internationalbusiness/personalrisk.htm
Fundamentals of Risk Analysis
youtube.com/watch?v=_QPamr31ZCU
register with the local
Canadian Embassy or Consulate when you travel overseas www.travel.gc.ca
Physical Geographic
Environment and Weather Extremes
witiger.com/internationalbusiness/physicalgeographicenvironment.htm
witiger.com/internationalbusiness/geographicenvironment.htm
Potential Disadvantages of
Exporting witiger.com/internationalbusiness/disadvantages.htm
Why would you discuss Disadvantages
of Exporting in a course which spends most of the time discussing how to
export?
For the purposes of saving
money and running the company efficiently, sometimes it is better to NOT
GO
- that is to say NOT export
because the cost might be too high, or you may be consuming resources you
don't have
- it might be better to
concentrate on making money on your "regular" business.
Deciding NOT to export doesn't mean your company is not involved in international business
you can still be involved in importing, directly, or indirectly
Quality
TQM JIT why 99.9 accuracy is not enough
when
you manufacture a large number of devices
witiger.com/internationalbusiness/TQM.htm
witiger.com/internationalbusiness/JIT.htm
99.9
means 1 in 1,000 is faulty
if
you increase the number manufactured, you increase the number of faulty
products, 99.9 means 10 in 10,000 1,000 in a million/
When
you have many large global companies making products in the millions, you
have a potential of thousands of unhappy customers.
Foxconn
in Zhengzhou in China can regularly produce 500,000 iPhones a day
-
that means, mathematically they have, potentially, a risk of producing
500 faulty devices each day
500
per day x 365 days = 182,500 - which appears to be a very high number for
potentially unhappy customers.
Previous sections taught
by Richardson
2022 | Sept-Dec | 4 sections |
2022 | July-Aug | 4 sections |
2022 | Jan - April | 4 sections |
2021 | Sept-Dec | 4 sections |
2021 | May-June | 3 sections |
2021 | Jan - April | 4 sections |
2020 | Sept-Dec | 3 sections |
2020 | May-June | 2 sections |
2020 | Jan-April | 5 sections |
2019 | Sept-Dec | 1 section |
2019 | Jan-April | 5 sections |
2018 | Sept-Dec | 1 section |
2018 | July-Aug | 2 sections |
2018 | Jan-April | 3 sections |
2017 | May-June | 1 section |
2017 | Jan-April | 3 sections |
2016 | Jan-April | 3 sections |
2015 | Jan-April | 2 sections |
2014 | July-Aug | 1 section |
2014 | Jan-April | 3 sections |
2013 | May-June | 1 section |
2013 | Jan-April | 3 sections |
2012 | May-June | 2 sections |
2012 | Jan-April | 2 sections |
2011 | Jan-April | 2 sections |
11 years
60 sections (classes) |
||
1,000 + students |
Zoom login link https://senecacollege-ca.zoom.us/
I WEEK by WEEK TOPIC SCHEDULE I WEEK by WEEK DETAILED LECTURE NOTES I CLASS PARTICIPATION I ASSIGNMENTS and Project | |
I MAIN 460.htm PAGE I TEXTBOOK I TEST and EXAMS I TIPSI INT'L BIZ SHORTCUTS I CONTACT INFO I GRADING and EVALUATION I Misc.I |
CONTACT I WITIGER.COM PAGE I NEWS GALLERY I E-BIZ SHORTCUTS I INT'L BIZ SHORTCUTS I MKTG and BUSINESS SHORTCUTS I TEACHING SCHEDULE | |
MISTAKES I TEXTS USEDI IMAGES I RANK I STUDENT CONTRIBUTORS I FORMER STUDENTS I PUBLICATIONS I TIPSI |
Prof. W. Tim G. Richardson ©www.witiger.com
In
Flanders Fields https://www.youtube.com/watch?v=1wFFOLgmM7c
The
Vimy Glide https://www.youtube.com/watch?v=6CCvsyIGvwA?list=PL2PXaLXFkx996LxbKqSoRw3w57VGGdMZ_?index=5