last updated 2020 June 24 3pm (old MRK106 page from 2019)
 

Marketing 10th Ed.
used in 2020
This is the PowerPoint
from the textbook rep 
showing how to register 
and log in for the textbook online content
http://witiger.com/powerpoints
/MRK106/MRK106_Richardson-Breski_
Section SBB_Crane_Summer 2020.pdf
This is the 1-800- 3 3 1 - 5 0 9 4
number you call if you have trouble with the online content for the course text 
(for access code issues and tech support)
MRK 106MARKETING 
As Taught by
Tim Richardson
May - June 2020

wtgr login connect.mheducation.com
 

http://www.witiger.com/marketing/marketingIsBad.htm
course outline senecac.on.ca/ssos/findOutline.do?termCode=20183&subjectCode=MRK106&schoolCode=0s58289
.
Student login for 2020 May-June-July-Aug  https://connect.mheducation.com/class/m-instructor-summer-2020-sbb
How to find a session recorded  ....HowToFingASessionRecordedInBlackboardUtra.ppt
.
 
http://www.witiger.com/senecacollege/MRK106-basic-outline.pdf The basic "black and white" course outline
(click on the screen capture to the left)
posted June 24th

The "detailed" course outline with specific dates, readings and videos follows below on this web page

2020 May 3rd week 
transcribed recording of the 
Blackboard Ultra Chat May 21

Introduction to being a marketing student
Introduction to the course

Learning Objective 1
Explain how the marketing mix (4Ps: product, price, promotion, and place) meets the needs of a target market.

Chpt 1 What is marketing ...
Marketing is not just advertising
 
 
 
 
 
 
 

Chpt 2 The 4 P's 
(Product, Price, Promotion, Place)
 
 
 
 
 
 
 

Marketing Concept
 
 
 
 
 

The breadth and depth of marketing

 

Email 2020 May 19
Quorum - vocabulary did online May 21

Read The Newspaper noted again May 27th
 
 
 

2 min 19 sec 
"Marketing is not just advertising"

Explaining the 4Ps in detail
noted online May 21

.
click to view video
2 min 41 sec 
"What is Marketing" 
The 10 fingers of Business and marketing 

4Ps and 6Es
noted online May 21

.
4P's

Product
Price
Promotion
Place

6 Environments

Political / Regulations
Economic
Social / Cultural
Technology
Geography / Weather
Competition

.
Marketing Concept p. 13 10th Ed. text did May 27th

The breadth and depth of marketing,
o What is a market
o Who markets
o What is marketed
o Who buys what is mktd
o Who benefits
 
4P's expanded
added in June 17th
- re-explained June 24th

Product
- packaging
- labelling
- PLC Product Life Cycle
- warranty
- branding
.
Price
- pricing objectives
- estimating cost, volume, profit
- estimating demand, revenue
- setting list price
- price elasticity
- supply and demand
.
Promotion
- mass Selling
   - advertising
   - publicity
        - viral Mktg
                - guerilla marketing
- personal Selling
  - prospecting
  - approach
  - presentation
  - demonstration
  - objections
  - closing
  - follow-up
- sales Promotion
.
Place
- marketing channels
- distribution
- logistics
- supply chain

FABs Features Advantages Benefits 
did May 27th, noted again June 24th
.
Non Profit Organizations are becoming very innovative in their marketing
https://www.youtube.com/watch?v=A-wDrr3ex8U&feature=youtu.be
36 sec 
Marketing and NPOs
noted online May 21
Ice Bucket Challenge, 
2014 fundraising for ALS
Amyotrophic Lateral Sclerosis
.

.
2020 May 4th week 

Chpt 2 The 4 P's
(Product, Price, Promotion, Place)

Orientations
o Product Orientation
o Sales Orientation
o Marketing Orientation
 

CRM 
Customer Relationship Management
 

click to view YouTube video
2 min 39 sec 
Orientations
o Product Orientation
o Sales Orientation
o Marketing Orientation
noted online May 21
watch the video to be able to do Assignment # 2

, noted again June 24th

CRM Customer Relationship Management

CLV Customer Lifetime Value
, noted  June 24th
 
Assignment 1   4P's  Assignment 1 
DUE June 11 June 16 June 18
worth 10% of your total grade
detailed reply to this video
https://www.youtube.
com/watch?v=P7mcpzcrDyc
.

.
Chpt 2

Market Product Analysis
types of opportunities
including the Ansoff Matrix

pages 37-38 in 10th edition text

4 Types of marketing opportunities explained
o Market Penetration ...sell more to existing customers
o Market Development ... sell to new customers
o Product Development ... sell to customers by changing the FABs
o Diversification.. sell a completely new product to a new segment
did June 18th, noted again June 24th
http://www.youtube.com/watch?v=Jt1J7cxG9jA&feature=c4-overview&list=UUAtk_NQTEd9jP4hEI6lPUHA
2 min 16 sec
.
June 2020 1st week
transcribed recording of the 
Blackboard Ultra Chat June 3rd
 

Learning Objective 3
Examine the trends and forces in the external marketing environment and how they affect marketing decision making.

Chpt 3 The 6 Environments

Political / Regulations Environment
Economic Environment
Social / Cultural Environment
Technology Environment
Geography / Weather Environment
Competition Environment
 

 

most of the 6E's are discussed in BAM101 but the official MRK106 outline also mentions some of them

Economic Environment  did June 3rd
 

8 min 18 sec
added June 4th
a simple video of students in a class talking about some of the basic things in the Economic Environment
- currency exchange rate
- minimum wage
- inflation

-

Social-Cultural influences on Consumer Behaviour  did June 3rd
- silence vs boldness
Social Class and Culture p. 79 10th Ed. text

   Ethnic Diversity

Competition
Why it is important to know who your competitors are
, noted again June 24th
Business competitors are:  did June 3rd

  • Other organizations offering the same product or service now 
  • Other organizations offering similar products or services now 
  • Other organizations offering a variation on a product or service, that you cannot 
    • which could be because 3rd party vendors make accessory items, 
    • or "apps" for you, or your competition which could be because you did not update your software to follow trends
  • Organizations that could offer the same or similar products or services in the future 
  • Organizations that could remove the need for a product or service we sell
    • GoPro vs Samsung Phone 9+
Competition types
did June 3rd, noted again June 24th

Pure Competition
Monopoly
Monopolistic Competition
Oligopoly
Assignment 2 Competition  Assignment 2 DUE June 18 June 24th 26th
worth 10% of your total grade
.
Rolex versus Timex
did June 3rd, noted again June 24th
 
http://www.youtube.com/watch?v=nBA1ud6QtyE
3 min 37 sec
Stakeholders

video explaining origin of the word Stakeholder
watch on your own

noted June 3rd and June 10th

.
Class June 10th Problems with mic - audio for first 30 min of the class
.
Chpt 4 Ethics

Ethics and CSR
Corporate Social Responsibility
 

Learning Objective 6
Examine how ethics and social responsibility play an important role in the field of marketing

Ethics and Social Responsibility (AKA CSR Corporate Society Responsibility) is mentioned in many marketing textbooks but it is covered in more detail in BAM101 (intro to business)

Ethics and CSR
Corporate Social Responsibility
noted June 10th
technical audio problems June 10th
, noted again June 24th, confirmed BAM101 prof covered this also

Ethics, as effected by the “Environments” 

The circumstances which effect Ethical considerations in the new millennium are circumstances caused by drastic changes in the 
 

  • Competitive environment which is causing companies to make decisions in a global context and resulting in actions which sometimes negatively effect their employees or customers 
  • Political environment (regional, national and international) and the consequent laws and regulations that are established 
  • Social-Cultural environment which has been influenced by immigration patterns worldwide and a continued movement of populations from rural to urban areas 
  • Technological environment which has effected communications regionally and globally and also effected the work environment and productivity 
  • Economic environment which sees currency fluctuations and international NGO’s like the IMF and World Bank playing a more significant role in national and regional economies. Stress to maintain corporate economic competitiveness also influences corporate objectives and has consequences for consumer priorities. 
Approaches to Corporate Social Responsibility 
noted June 10th
technical audio problems June 10th
 noted again June 24th, confirmed BAM101 prof covered this also
                   Obstructionist Stance 
                   Defensive Stance 
                   Accommodative Stance 
                   Proactive Stance
.
June 2020 2nd week

Learning Objective 2
Explain the role of market segmentation, target marketing and positioning in marketing strategy development.

Chpt 5 Consumer Behaviour

Consumer purchase decision process
 

 

Consumer purchase decision process 
 discussed June 17th
- problem recognition
- information search
      - people use cell phones\
      - it is mobile
- alternative evaluation
      - competition
- purchase decision
       - make it easy to buy
       - $225 bi-weekly = $39,600
- post-purchase behaviour
    - make the customer happy
    - related to market penetration

Cognitive dissonance
click
discussed June 17th

Motivation and Maslow's Hierarchy of Needs
discussed June 17th

click
Values, Beliefs, Attitudes

Social Cultural Influences on Consumer Behaviour

.
June 2020 2nd week

Learning Objective 2
Explain the role of market segmentation, target marketing and positioning in marketing strategy development.

Chpt 5 Millennials
 

Boomers age 54-70, 
Gen X age 38-53
Gen Y age 22-38 
Millenials 0-21
YouTube videoMicah Tyler
noted June 10th
technical audio problems June 10th
.
Millenial Job Interview
2 min 50 sec
added June 24
.
https://www.youtube.com/watch?v=UviJ4fHNopE
9 min 17 sec
Millennials World Wide
from the Thursday Section
China, Egypt, India, Vietnam, Philippines, Somalia, Portugal, Iraq, Israel, Latvia, Venezuela, Mauritius, Barbados, Guatemala, Jamaica, Guyana, Ukraine, Russia
added 2020 June 24

https://www.youtube.com/watch?v=zd1HwY2rf9c&feature=youtu.be
Millennials World Wide
from the Friday Section
Israel, Canada, India, China
added 2020 June 24
.
https://www.youtube.com/watch?v=ff3ZybHZj5U&feature=youtu.be
Millennials in China
from James Alofs, MBA (York)
added 2020 June 24
.

1 min 34 sec
Millennials discussing 
Millennials at Seneca in terms of motivating employees, Part 2
added 2020 June 24

 

.
June 2020 3rd week

Due to technical problems in the 
3rd and 4th week , due dates have been changed for the end of chapter questions being done online from the digital version of the text
 
 
 

 

click to see how the due dates have been changed for the chapters covered by the period MRK106 was taught by Prof. Tim Richardson
added June 23rd
.
June 2020 3rd week

Learning Objective 3
Examine the trends and forces in the external marketing environment
 
 
 

 

Viral Marketing
noted June 10th
technical audio problems June 10th
discussed June 17th
Pass Along Mktg
Undercover Viral Mktg
Gossip/Buzz Mktg
Stealth Advertising
 
Guerrilla Marketing 
noted June 10th
technical audio problems June 10th
    aka Asymmetrical Marketing
    aka Ambush Marketing

how small companies can compete with large companies to get attention for new products

V.W. Viral Video Superbowl ad
original V.W. superbowl ad
Parody-The Mad Jamaican
.
Google partition ad
--------------------------------
sulibreezy
Hate School/ Love Education
watch on your own
our response

. .
 
 
Chpt 6 Marketing to businesses Marketing to organizations B2B and B2G is typically not covered in MRK106 but instead is done in MRK200
.
June 2020 4th week

Chpt 7 Global Markets

Learning Objective 7
Discuss marketing from a global perspective
 

 

Chpt 7 Marketing globally is introduced in MRK106 and is covered in detail in
MRK460

Why export
Reactive Reasons, Proactive Reasons for exporting 

There are 4 major operating objectives that may cause companies to develop
            International Business 
               1  To expand sales 
               2  To acquire resources 
               3  To diversify sources of sales 
               4  To diversify sources of supplies 

Collaborative Arrangements

Indirect Exporting
Management Contracts
Turnkey Operations
Licensing Technology
Joint Venture

  • Co-op Joint Venture
  • Equity Joint Venture
Alliances
  • Strategic Alliances
  • Equity Alliances
Consortiums

These three Modes are all related to a legal agreement between the brand owner and the company it is partnering with

  • Licensing
  • Franchising
  • Contract Manufacturing
.
Chpt 8 Marketing Research Chpt 8 Marketing Research is typically not covered in MRK106 but instead is done in MRK200
.
July 2020 2nd week

Learning Objective 2
Explain the role of market segmentation, target marketing and positioning in marketing strategy development.

Chpt 9 Target Market Segmentation 
 
 
 
 
 
 
 

 

Who is a customer
f
Target Markets
Segmentation

MarketSegmentation
di
http://www.ctvnews.ca/mobile/video?clipId=1010173WTGR on CTV News discussing segmentation and Blackberry

Segmentation Criteria - example of Otterbox
https://www.youtube.com/watch?v=s4EPoUOLOOQ
s
1. homogenous
2. heterogenous
3. substantial
4. competition

powerpoint segmentation
d

Segmenting Dimensions
Geographic
Demographic
Psychographic
Behaviour
Usage rate

ppt segmentation process
did 
Market Oriented Strategies
- single, mutiple, combined 
Int'l mrktg

Observational Marketing
- Samsung S6 Edge
n
click

(dates for the generations differ widely according to various sources)

80/20 rule
Pareto Principle
 

.
July 2020 3rd week

Chpt 10 Product

Product Lines 
page 244 10th ed. text
eg. Ford - SUVs

Product Mix
page 244 10th ed. text
 
click "Mix" is the whole collection, or mixture, of all the varieties of products they sell
comparing the Product "Mix" of competing companies is a good way of discovering their "Target Market Segmentation", for example, Ford Canada's big concentration on selling many model variations of the Ford F150 pick-up truck 
- Ford sells more pick-up trucks, GM sells more cars
.
SONY's Product Mix
click
Apple's Product Mix
click
comparing

eg. Addidas,       Nike
     Apple, SONY

Classes of 
Consumer Goods
Industrial Goods

.
July 2020 3rd week

Chpt 10 Products

PRODUCT
old ppt updated 2014

Product includes "Packaging" discussed 
Tim Horton's vs McDonalds
click
 

click
page 249 10th ed. text
 

.
July 2020 3rd week

Chpt 10 Products

 

Goods and Services
page 249 10th ed. text

"Products", a general term including
Goods - physical things you can touch or see
Services - things which are intangeble

What is a Product?
“… a good or service or idea consisting of a bundle of tangible and intangible attributes that satisfies consumers and is received in exchange for money or some other unit of value” 
chpt 10 Marketing, 8th Cdn Edition..Crane Kerin et al
“ … the need satisfying offering of a firm

Translation - what you buy that satisifies what you want to be able to do

.
July 2020 3rd week

Learning Objective 5
Describe the new product development process

Chpt 10 Developing New Products

Developing New Products and Services
New Product Development Process
(also done in BAM101)
Idea Generation 
Screening 
Idea Evaluation
Develop Product
Market Testing
Commercialization 

Dot.com failures learning how to succeed in business by avoiding mistakes

.
July 2020 4th week

Learning Objective 4
Discuss how consumer product classifications, the product life cycle (PLC) and the consumer adoption process affect marketing strategy decisions

Chpt 11
 

Managing Products and Brands

.
Product Mgmnt 
Product Life Cycle Unit
.
PLC powerpoint
- Product Modification
.
-Market Modification

Introduction Stage
Growth Stage
Maturity Stage
Decline Stage
https://www.youtube.com/watch?v=HDqFyNvFdak&list=UUAtk_NQTEd9jP4hEI6lPUHA
n
PLC video 
real examples 
by MRK106 students
.--------------------------------------
Branding Unit , packaging
n
+ powerpoint on branding
d
Brand Name
Brand Personality
Brand Equity
Brand Licensing
Branding Strategies
cobranding
multibranding
Private Branding
--------------------------------------
packaging and labelling Packaging PPT
d
talked about blister packs

Packaging - Lids

product warranty
--------------------------------------
simple ppt for old Chpt 11
Place
Channel Systems
detailed ppt for Chpt 11
- based on 8th ed. of the text
 

.
Aug 2020 1st  week

Chpt 13 Pricing Products and Services

Pricing Objectives

Pricing policies

Pricing Basics
n
Cost Sheets
building Price Lists
Markups
Stockturn Rate
Total FIxed Cost
Total Variable Cost

Pricing Objectives
- Profit Oriented
- Sales Oriented
- Status Quo Oriented
.
pricing policies

- skimming
- penetration
- prestige 
- price bundling

Rolex versus Timex

Skimming Price explained

skimming price explainedPenetration Price explained
noted Microsoft vs Netscape
penetration pricing
noted Nov 13

Cost Oriented Pricing
d
- standard markup
- cost-plus pricing p. 346
- experience curve p. 346

Profit Oriented Pricing
- Target Profit pricing
- Return-on-sales
- ROI pricing

Pricing Differentiation

Chpt 13 
Price Elasticity
Supply and Demand
Elastic Demand
Inelastic Demand
did Nov 13
p. 343 10th Ed. text

Break-even analysis
noted 
The reason for Break-Even Analysis
The reason for Break-Even Analysis
--------------------------------------
Marketing seasonal events and holidays

Hallowe'en

2 min 51 sec
YouTube Video
made 
students commenting on considerations in marketing to young people at Hallowe'en 2016

.
Aug 2020 1st  week  
.
Aug 2020 2nd week  
.
.
.

old Assignment 2
http://www.youtube.com/watch?v=bcuw9bMYgHY http://www.youtube.com/watch?v=8tXadb6IsKI http://www.youtube.com/watch?v=Zh_3o1npTEg http://www.youtube.com/watch?v=k1w28eG3jyA http://www.youtube.com/watch?v=xRrPMWWENhM http://www.youtube.com/watch?v=TI8JxwBvnII http://www.youtube.com/watch?v=wCxYyI_iWj0
Read The Newspaper
Part 1
Read The Newspaper
Part 2
getting rich on the stock market
Read The Newspaper
Part 3
learn an
Industry Sector
Read The Newspaper
Part 4
Business magazines
are important
Earning
Class
Participation
Marks
- basics
Class
Participation
- how you earn the highest marks
Class
Participation
- how they are calculated
- the numbers
..
http://www.youtube.com/watch?v=LxguksrUZfk http://www.youtube.com/watch?v=B7e9WSnC0Tk http://www.youtube.com/watch?v=ybZbld2gyLI http://www.youtube.com/watch?v=bsPyhq52IwU
Group Work
- what the Report should look like
- binding, pages, table of contents
Group Work / Reports Part 2
The importance of using "Mature Language" in your writing
Group Work / Reports Part 3
important considerations
Group Work / Reports Part 4
Coordinating the submission
Communication w group members

Professionalism:  All students are expected to demonstrate professionalism, as outlined in the document, Marketing Programs: Guidelines and Policies on Professionalism.

Failure to demonstrate the required professionalism will result in a deduction of up to 10% from the final grade for the course.  Alternately, demonstrating exceptionally strong professionalism can result in an increase of up to 5% in the final grade.  The Marketing Programs: Guidelines and Policies on Professionalism document will be provided by your Professor.
Please refer to it for additional information.

the Learning Outcomes below in red font direct from the 2018 Sept MRK106 Outline

Upon successful completion of this subject the student will be able to:

1. Explain how the marketing mix (4Ps: product, price, promotion, and place) meets the needs of a target market.
2. Explain the role of market segmentation, target marketing and positioning in marketing strategy development.
3. Examine the trends and forces in the external marketing environment and how they affect marketing decision making.
4. Discuss how consumer product classifications, the product life cycle (PLC) and the consumer adoption process affect marketing strategy decisions.
5. Describe the new product development process.
6. Explain how ethics and social responsibility play an important role in the field of marketing.
7. Discuss marketing from a global perspective.
8. Describe how business markets differ from consumer markets.
9. Examine the role of market research in order to gain insights and take marketing actions.

1. 4Ps
2. Who you sell to
3. 6 Environments
4. PLC
5. new products
6. ethics
7. international
8. B2C versus B2B (and B2G)
9. market research
 
 
MRK 106 2020
Chapters covered
MRK 200 2020
Chapters covered

2 4 P's (Product, Price, Promotion, Place)
3 6 Environments
4 Ethics and Social Responsibility
5 Consumer Behaviour
6 Organizations as customers, NPO, Govt
7 Global Markets
8 Marketing Research
9 Target Market Segmentation 
10 Developing New Products
13 Pricing

 

2 Successful Marketing Strategies
8
3 6 Environments
5 Buyer Behaviour
6 Organizations as customers, NPO, Govt
9 Target Market Segmentation
Appendix A p. 54 10th Ed.
10
11
12 Managing Products & Brands (new), Pricing Products & Services
13 Financial Aspects of Marketing: P&Ls (New) Market Share, Projections, P&Ls, Incrementality, Gross Margin, Retail Margin, estimating End-Price.
Appendix B
SWOT

...Mid Term....

14 Pricing of Products, Managing Marketing Channels & Supply Chains
15 Retailing
16 IMC integrated Marketing Communications
- and Direct Marketing
20 Social Media
17 Advertising, Sales Promotion
18 Personal Selling, Sales Management
1
 

..
MRK 106 2019
Chapters covered
MRK 200 2019
Chapters covered

2 4 P's (Product, Price, Promotion, Place)
3 6 Environments
4 Ethics and Social Responsibility
5 Consumer Behaviour
6 Organizations as customers, NPO, Govt
7 Global Markets

...Mid Term....

8 Marketing Research
9 Target Market Segmentation 
10 Developing New Products
13 Pricing
15 Retailing
16 IMC integrated Marketing Communications
- and Direct Marketing
20 Social Media
 

2 Successful Marketing Strategies
8
3 6 Environments
5 Buyer Behaviour
6 Organizations as customers, NPO, Govt
9 Target Market Segmentation 
Appendix A p. 54 10th Ed.
10
11
12 Managing Products & Brands (new), Pricing Products & Services
13 Financial Aspects of Marketing: P&Ls (New) Market Share, Projections, P&Ls, Incrementality, Gross Margin, Retail Margin, estimating End-Price.
Appendix B
SWOT

...Mid Term....

14 Pricing of Products, Managing Marketing Channels & Supply Chains
15 Retailing
16 IMC integrated Marketing Communications
- and Direct Marketing
20 Social Media
17 Advertising, Sales Promotion
18 Personal Selling, Sales Management
1
 


 
MRK 106 
Chapters covered
MRK 200 
Chapters covered

2 4 P's (Product, Price, Promotion, Place)
3 6 Environments
9 Segmentation p. 229-242
5 Consumer Behaviour
10 Product
11 Product, PLC, Branding
14 Marketing Channels
15 Retailing
16 IMC Integrated Marketing Communications
17 Promotion - Advertising, PR
13 Price Setting
2 p. 27-46
6 B2B
3 6E's (PEST) + Competition
8 Market Research p. 201-207
1 Goals and Objectives p. 32-34
9 Segmentation p. 230-234, 238-241, 243-245
11 Product/Branding page 290-302
18 Personal Selling page 485-492
13 Sales Promotion page 352-354
9 Sales Forecasting page 245-247
19 Planning page 514-515, 518-527
2 Implementation page 47-49

 

Marketing is NOT only Advertising
(optional reading of an "adult" nature discussing in a funny way the various marketing terms)
.
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