PUBLICATIONS
&
PRESS
articles and books written by Prof. Richardson, and articles and news items in which Richardson was quoted last updated 2007 Jan 09 - listed
in order of the most recent
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2007 | . |
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During the 2nd week of January 2007, Richardson was interviewed by itWorldCanada.com's Nestor Arellano for a story about web managed hosting facilitated through a franchise structure. |
2006 | . |
The story was in the context of "Some online ads made by consumers to promote a brand they love. Others are less deliberate, such as the high-tech holiday lists on Youtube. Either way, the clips do what companies want most -- create a buzz around their products. And they're doing it for free." |
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During the 2nd week of December 2006, Richardson was interviewed by journalist Cassandra Szklarski of the Canadian Press office in Toronto for a story on CP's "The Cyber File". Tim was asked about how companies are dealing with fraudulent purchase returns during the holiday season and how companies are using technology to assist with cutting losses. Tim explained about the new applications of RFID chips and other technologies. |
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During the 2nd week of December The Globe & Mail carried the CP story about stores dealing with fraudulent holiday returns in which Tim Richardson was quoted at length. see www.theglobeandmail.com/servlet/story/RTGAM.20061214.gtcyberfile1213/BNStory/Technology/home |
The Globe quoted Richardson - "More and more retailers are relying on computer databases to track returns so they can know if someone has been hitting a chain repeatedly for questionable refunds at different outlets, says e-commerce expert Tim Richardson." "Richardson says new technology known as RFID is helping more stores keep track of their products. These tiny tags store information the same way a barcode does but can be hidden inside clothing, toys or games, he says. They're most often used for high-end electronics. A stolen good brought into the store by someone with hopes of getting a “refund” would be readily identified, says Richardson, and the tags make inventory counts a breeze." |
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During the 2nd week of December the Metro news carried an abbreviated version of the CP story about stores dealing with fraudulent holiday returns in which Tim Richardson was quoted. |
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During the 2nd week of December the Hamilton Spectator carried an abbreviated version of the CP story about stores dealing with fraudulent holiday returns in which Tim Richardson was quoted. |
- in fact many times online shoppers are simply looking at the detailed description of the product as described in the shopping cart, and then they go into the store and buy the product. Tim added that sometimes it is more desirable to encourage the shopper to go in to the store because then you can hit them with in-store promotions and cross-sell them or up-sell them on other products they see in-person. |
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During the 4th week of October, Richardson was interviewed by journalist Peter Rakobowchuk of the Canadian Press office in Montreal for a story they were putting "on the wire" about a Quebec based online auction house, MightyBids.com, which makes claims to be able to steal away some market share from eBay. Tim was asked for his opinion about what makes an auction house competitive. |
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During the 3rd week of October 2006, Richardson was interviewed by journalist Robert Hercz of the Financial Post (of the National Post) for a story about online advertising for Financial Post Business magazine. Hercz asked about the reasons for the current boom in online advertising, the effect the internet is having on the advertising industry, and where-will-it-all-end predictions. |
. | Richardson explained that part of the current boom respects the fact that more women are buying online so marketers are trying to reach that demographic with new offers. Secondly, there are a variety of payment systems available compared to the limitations of credit cards and PayPal in the earlier years of Y2K, so there are more ways to buy things online. Richardson also explained that companies are developing viral marketing campaigns to counter the decline in the effectiveness of traditional mass advertising. The story will run in the December magazine of FP. |
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During
the 3rd week of October 2006, Richardson was interviewed by itWorldCanada.com's
Nestor Arellano for a story about the Ontario Privacy Commissioner's championing
of a universal ID which would address e-commerce security concerns. This
universal ID is being launched by Microsoft and there are some questions
about whether the product of such a vendor should end up being "evangelized"
by a government agency.
witiger.com/ecommerce/articleTRprivacy.jpg |
or business people who have started blogs as a marketing tool for their businesses. I explained that blogs, and other forms of viral marketing are increasingly employed as companies recognize the limitations of conventional mass advertising to younger demographic segments. |
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During the 4th week of June 2006, Richardson was interviewed by the Globe & Mail's online TV show ROB as background for a segment on the visit to Canada by Japan's Prime Minister. |
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During the 4th week of June 2006, Richardson was interviewed by Graham Fraser, National Affairs Writer for the Toronto Star about the visit to Canada by Japan's Prime Minister. Fraser said Canadian experts agree Japan has been overlooked in recent years. |
"We cancelled the Canada-Japan Business Committee, which had high-level business people from both countries," observed Tim Richardson, former executive director of the Canada-Japan Trade Council who now lectures at the University of Toronto. While everyone acknowledges the new importance of China and India, Richardson points out that the gross domestic product per capita is still greater in Japan than the rest of Asia. "We should reduce our vulnerability," he said, arguing that China may prove to be unstable in the future. "The relationship with China is unique, built on individual Chinese Canadians," he said. "The Japanese business relationship is not personal, it's corporate." |
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During the 4th week of June 2006, Richardson's "Letter to the Editor" was published in which he talked about the dogma of "celebrating diversity". Tim suggested that the best way to build a country is to celebrate what we have in common instead of what we have that is different, and went on to offer some specific examples. |
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During
the 4th week of June 2006, ipdgroup.com, based in Washington,
D.C., which is an online news service for research professionals, carried
Richardson's interview about cellphones working like credit or debit cards.
www.inboxrobot.com |
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During
the 3rd week of June 2006, The Discovery Channel under its
banner for Discovery Reports carried the Canadian Press interview that
Richardson gave about using cellphones like debit cards.
http://reports.discoverychannel.ca/servlet/an/discovery/1/20060621/discovery_cell_phone_060621/20060621?hub=DiscoveryReport |
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During
the 3rd week of June 2006, Yahoo! and several other online
news sites ran the Canadian Press interview that Richardson gave about
using cellphones like debit cards. Yahoo used "Cellphones will work like
credit or debit cards"
http://ca.news.yahoo.com/s/21062006/2/ztechnology-cellphones-work-credit-debit-cards.html |
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During the 2nd
week of June 2006, The National Post ran the Canadian Press
interview that Richardson gave about using cellphones like debit cards.
NP titled the story "Cellphones will work like credit or debit cards".
NP said "Richardson predicts that once the pay-by-cellphone technology
becomes available to the public, it will take off quickly. "This could
really happen fast. They say that television took 15 years to reach 50
million people. It took the Internet four years to reach 50 million people.
It took (camera phones) about four months to reach 50 million people,"
www.canada.com/topics/technology/story.html?id=45ce12b5-9e55-40ee-bc27-b830cd676047&k=74053 |
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During the 2nd week of June 2006, Richardson was interviewed by journalist Brett Popplewell of Canadian Press for a story they were putting "on the wire" about pre-paid credit cards and e-payment systems. Tim commented about how Canada is well positioned with the oligopoly of our banks and our competitive cellphone companies to launch, in the near future, a system whereby you can use your cellphone as a payment device much like you can use a debit card now. |
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During the 3rd week of May 2006, Richardson was interviewed on air for CITY-TV / Cable Pulse 24 for a story about security aspects of passenger screening at Pearson Airport. Tim commented in the context of international business travellers and particular matters related to travel documents and boardings SOPs.. |
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During
the 2nd week of April 2006, Richardson was one of the invited "experts"
who made a presentation at a federal government conference hosted by the
Competition
Bureau in Mt. Tremblant (north of Montreal). Richardson's presentation
dealt with false and misleading advertising in e-commerce as well as unfair
trade practices associated with e-commerce and m-commerce marketing.
www.witiger.com/conference/2006April10.htm |
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During
the 3rd week of March 2006, Richardson was interviewed by CBC
Radio 1 for a story about Identity Theft related to e-commerce security.
The interview was actually divided into several segments with a series
of CBC hosts across Canada from Newfoundland to B.C. and the Yukon. In
the interviews Tim explained some of the ways ID theft is conducted through
things such as a Trojan Horse virus and explained some practical ways to
protect your private information from being abused.
You can hear a recording of the Regina interview segment here IdentityTheft64kbps.mp3 |
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During the 4th week of January 2006, Richardson was interviewed by Amy Sharaf of Ryerson University's Independent Newspaper " The Eyeopener Online" www.theeyeopener.com about fake websites that have URLs spelled similar to a legit site, and used to divert traffic for companies that are paying for "click throughs" |
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During the 3rd week of January 2006, Richardson was interviewed by James Hunter, Asst. Editor of Driven Magazine www.drivenmag.com for a story about Search Engines and how Google brings in revenue. |
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During the 2nd week of January 2006, Richardson was interviewed by www.itbusiness.ca for a story about the federal election and the IT policy platform of one of the political parties. It was noted that the Green Party election platform would include support for open source. |
Tim said "any impact of the Green Party’s campaign would likely be drowned out by the negative attack ads between the Liberal and Conservative parties. There are five or six hot technology issues that the parties should be dealing with, but the Green Party is the only one going to be spending any time on them”. |
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During the 2nd week of January 2006, Richardson was interviewed by journalist Catherine Paradis for the French language bureau of CBC Radio "Radio-Canada"www.radio-canada.ca regarding the federal election and the use of the internet and websites. |
2005 | . |
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During
the 3rd week of December 2005, Richardson was interviewed live on air for
the Report on Business television (ROB TV) program by host Howard
Green for a segment about how natural disasters effect international business.
Tim explained that it is important to have a contingency plan and business
continuity strategy which could be employed without delay. While the competition
is struggling to recover after a disaster, your enterprise can be more
operational and you'll achieve a competitive advantage that may yield months
of favourable business until others catch up.
The segment was recorded and a .mpeg clip is available http://people.senecac.on.ca/tim.richardson/audio/audioROBTV-DEC-2005-WITIGER.wmv |
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During the 2nd week of December 2005, Richardson was interviewed by journalist Maya Saibil for the financial website bankrate.caregarding a story about Identity Theft and security of S.I.N. numbers. It was explained that one has to be very careful allowing people to know your real S.I.N. number especially when so many companies outsource information about customer profiles to third party enterprises. |
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During the 1st week of December, Richardson was interviewed by CTV News producer Susan Treen for background info on a story about online shopping for the holidays. |
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During the 3rd week of November, 2005, Richardson was interviewed by Chris Sorensen of the Financial Post (of The National Post) for a story about the consequences of General Motors seeking more government support at a time when the federal government is approaching a national election; and the ramifications of needing to support some ridings that might be lost if unionized auto workers get laid off due to industry cut backs. |
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During the 2nd week of November, Richardson was interviewed by Patrick Evans for an article in the Toronto Star about Splogs - spam blogs. As marketing people become aware of the power of personal web logs (blogs) for facilitating the propagation of publicity about a product or service, concurrently, stealth marketers are exploiting the popularity of blogs to produce fake blogs, or rather blogs that are full of content which is spam, instead of genuine individual opinion. Splogs can also be used to drive traffic to a site to falsely create hits on a page and drive up a site's search engine ranking in a highly competitive sector of the web. |
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During the 4th week of October, Richardson gave a presentation at a conference in Toronto, held at Seneca College, which was part of The McGraw-Hill Ryerson 2005 Teaching, Learning and Technology Conference Series. Richardson's speech addressed Hybrid Teaching and Web Based Learning Objects and was based, in part, on the research he did for his graduate degree. |
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During the 1st week of October, Richardson was interviewed by journalist Jeremy Ferguson for a special report in the Travel section of The Globe & Mail for a story about Business Travel Security. He explained that part of being a successful Int' Business Manager (especially after 911) is recognizing that risk and threat situations effect int'l business in many ways, and, these situations have to be dealt with, and "managed", or your company will be compromised and subsequently uncompetitive. |
Richardson explained that risk and threat situations effecting int'l business travel are not just human based but also a consequence of climatic conditions - which effect corporate communications, topographical challenges - which stress land travel to remote areas, and (as recently portrayed in the southern U.S. and coastal South Asia) weather extremes. |
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During the 3rd week of September, Richardson was interviewed by journalist Aparita Bhandari for Report on Business of The Globe & Mail for a story about Online Communities and the consequences for marketing and business models. He explained that communication technology developments have made it possible for people to create and sustain personal and business relationships that cross far distances. |
While this absence of a geographical requirement has freed people to engage in more relationships unbound by distance, it has also fostered a reduction in the former close relationship held between vendor and customer. Efforts to recover this close relationship is what drives a lot of the online communities developed by consumer product vendors. However this energy for creating communities is not a new thing completely—companies have been "community"-focused long before the Internet ; what the Internet does, however, is greatly enhance the frequency of communication and through the use of enriched images, audio and video, further encourages community members to interact with a frequency and duration unmatched in previous generations. The interview was with journalist Aparita Bhandari for Report on Business. |
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Textbook
During the 4th week in August 2005, Richardson's fourth textbook was published by Thomson Nelson. The book, titled Marketing in the Information Age is used in the course MGTD06 at University of Toronto, Scarborough College. The course covers most contemporary issues associated with internet marketing such as search engine optimization, things to make a website "sticky" and convince browsers to buy, privacy & security issues and many other such topics. This 500 page text is accompanied by a complete website supporting the lectures www.witiger.com/universityoftoronto/MGTD06.htm |
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Textbook
During the 3rd week in August 2005, Richardson's third textbook was published by Thomson Nelson. The book, titled Current Issues in e-Business is used in the course BCS555 at Seneca College. The course covers most contemporary eBusiness topics including domain name issues, search engines, mobile & wireless access to the web, online communities and privacy & security issues. This 400 page text is accompanied by a complete website supporting the lectures www.witiger.com/senecacollege/BCS555.htm |
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Textbook
During the 2nd week in August 2005, Richardson's second textbook was published by Thomson Nelson. The book, titled International Business Management is used in the course MGTC44 at University of Toronto. The course covers globalization, the effect of the 6 environments, political risk and threat assessment, NGOs such as the WTO, IMF and OECD, foreign direct investment, ethics, ways to enter foreign markets including collaborative relationships, export financing and foreign exchange considerations. This 400 page text is accompanied by a complete website supporting the lectures www.witiger.com/universityoftoronto/MGTC44.htm |
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During the 2nd week of August 2005, Richardson's site www.witiger.com was cited in a Florida newspaper as a place to get "helpful hints to create your website fast and easy" www.floridatoday.com/apps/pbcs.dll/article?AID=/20050814/VERGE/508140305/1035/verge |
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During the 1st week of August 2005, The Washington Post said "The Associated Press carried some expert commentary: "Tim Richardson, an Internet commerce professor at Seneca College in Toronto, said ..." in the context of a story about some proposed U.S. legislation effecting the internet ..." |
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During the 4th week of July 2005, Richardson's commentary to Associated Press about the U.S. age-verification legislation was carried by The Globe & Mail print edition and also posted online in www.globetechnology.com |
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During the 4th week of July 2005, Richardson's commentary to Associated Press about the U.S. age-verification legislation was picked up by hundreds of newspapers and magazines across North America, including a long article in the Detroit News publication Detroit News Technology |
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During the 4th week of July 2005, Richardson was interviewed by Associated Press following the introduction of a bill in the U.S. Senate that would force pornographic Web sites to use age-verification filters and pay a 25 percent excise tax on any transactions. Richardson opinioned that many people who are parents of teens, are less worried about teens viewing porn, and more worried about them being part of the content creation. |
Secondly, Richardson explained that reason for the rapid increase in the number of porn sites is due to various special techniques being employed by the site creators so they can have their content rank higher in Search Engines. Richardson added that it is a myth that much of the web content is porn and explained that the majority of porn sites do not do well as a consequence of the intense competitive environment, and problems with payment systems." for the full quote, click here |
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During the 4th week of July 2005, Richardson was interviewed by writer Don McDonald for a series of articles for the Business Development Bank www.bdc.ca . These articles are being created to serve the interests of small and medium sized businesses who want to develop e-commerce situations. The articles are syndicated to various community newspapers across Ontario in Q3 of 2005. |
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During the 2nd week of July 2005, Richardson was interviewed by journalist Jacqueline Thorpe of the Financial Post (of the National Post) for a story about the ramifications of the Japanese gov't selling off the Postal Savings System. |
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During the 4th week of June 2005, Richardson was interviewed by CHRW Radio in Hamilton for a story about the expansion of the Toyota plant in Cambridge. Richardson answered from the perspective of his former position as Executive Director of the Canada-Japan Trade Council. |
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During the month of June 2005, Richardson contributed a chapter on "Ethics" for McGraw-Hill’s new text on international business. Part of the chapter dealt with Canadian mining companies and the ethical challenges they face in Africa and Asia. |
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During the 3rd week in June 2005, Richardson was interviewed by Smartmoney magazine www.smartmoney.com of New York for an article about online banking in Canada and future considerations of payment systems and e-banking and e-commerce. Richardson noted some of the developing technologies associated with payment systems through cell phones and other hand held devices. |
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During the 2nd week in June 2005, Richardson was interviewed by a journalist for an upcoming article in Canadian Retailer, the official publication of the Retail Council of Canada www.retailcouncil.org/cdnretailerThe interview dealt with e-commerce do’s and don’ts for small retailers. |
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During the 2nd week in March 2005, Richardson was interviewed at length by journalist Martin Patriquin, Montreal Bureau, for an article in the Globe's Report on Business Magazine (April 2005 edition) for a piece on the fruitfulness of small businesses using a website to market their services |
2004 | . |
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2004 December 06, Richardson was interviewed by business reporter Andrew Mayeda of the Ottawa Citizen about SPAM and a recent ruling by the federal Office of the Privacy Commissioner. |
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2004 Sept, Richardson was interviewed by the Computer Dealer News about reports issued Sept 2004 from the Canadian e-Business Initiative. The reports complain that many small and medium sized Canadian companies are falling behind SME's in other countries in adopting Internet business solutions. see www.witiger.com/ecommerce/storyCDN2004Sept.jpg |
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In the 2004 Aug 20th edition of The Business Review, thebusinessreview.ca Richardson was quoted at length in an article titled "Big Hurdles to clear for the electronic banking revolution". Richardson commented on the challenges of applying developments in cell phone technology to banking online. www.witiger.com/ecommerce/scanArticleEbanking1375x961.jpg |
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In
the 2004 Aug 6th edition of The Business Review, thebusinessreview.ca,
Richardson was quoted at length in an article titled "Why ISPs pray to
the portal gods". Richardson commented on the recent joint venture between
Rogers Cable and search engine Yahoo!
www.witiger.com/ecommerce/scanArticleISPs1354x968.jpg |
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In the 2004 Aug 6th edition of The Business Review, thebusinessreview.ca, Richardson was quoted at length in an article titled "Portals gone Wireless: How to shove the Internet through a cellphone". Richardson commented on the need for a Killer Application to drive the development of mobile commerce. www.witiger.com/ecommerce/scanArticleWireless1479x665.jpg |
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In July 2004 "Things to be Convincing About..." was published in its full length of 3,500 words in ecommercetimes.com under the title "Creating a Successful E-Business" in the ecommercetimes.com site www.ecommercetimes.com/story/34966.html |
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As a consequence of "Things to be Convincing About..." AKA "Creating a Successful E-Business" running in ecommercetimes.com, the story was syndicated and carried on www.technewsworld.com/story/34966.html |
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As a consequence of "Things to be Convincing About..." AKA "Creating a Successful E-Business" running in ecommercetimes.com, the story was syndicated and carried on www.macnewsworld.com/story/32401.html |
![]() THE ESSENTIAL GUIDE FOR CRM SYSTEM PURCHASERS. |
As a consequence of "Things to be Convincing About..." AKA "Creating a Successful E-Business" running in ecommercetimes.com, the story was syndicated and carried on www.crmbuyer.com/story/34966.html |
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As a consequence
of "Creating a Successful E-Business" running in ecommercetimes.com,
the story was syndicated and carried on several other sites., see
www.ecommercepartners.net/articles/creating-a-succesful-ebusiness.htm |
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In summer 2004
Richardson was interviewed by Peter Koven for a story titled "Get
paid to surf? Don't count on it" that was published in Ottawa Insight,
a publication of Carleton University’s School of Journalism and Communication.
www.carleton.ca/ottawainsight/2004/pfinance/pf5.html |
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During the Canadian federal election in the early part of the summer, 2004, Prof. Richardson was interviewed by The Globe & Mail www.globetechnology.comregarding "expert opinion" on the web sites of the three main political parties. In Aug 2004 the story is still carried on the Globe's site at www.globetechnology.com/servlet/story/RTGAM.20040608.elpartysites0607/BNStory/specialDecision2004/ |
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"12 things you may want to be convincing about to get online buyers buying" written by Richardson and published in the June 2004 issue of Canadian Business magazine www.canadianbusiness.com- title of the article " Build a better mouse trap" www.canadianbusiness.com/article.jsp?content=20040607_60287_60287 |
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Richardson's interview by The Toronto Star , about self-googling, was carried on Cadastra.com which is a South American search engine portal based in Brazil. http://cadastra.com.br/noticias.php?noticia=758 |
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Prof. Richardson has written articles for, or been interviewed by, The Toronto Star several times - the most recent article was January 2004 in which Richardson was questioned about aspects related to finding personal information in the Google Search Engine. The interview was conducted by Star journalist Chris Hutsul and the text of the article is available at www.witiger.com/internet/TStarArticle2004Jan13.htm |
2003 | . |
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"10 things to increase your ranking in a Search Engine..." written by Richardson and published in the December 2003 issue of Canadian Business magazinewww.canadianbusiness.com. CB titled the article "Search Engine Savvy" www.canadianbusiness.com/article.jsp?content=20031222_57715_57715&page=1 |
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In December
2003 "10 things to increase..." was published in a longer, two part series,
in the famous online media site www.ecommercetimes.com
part one, at www.ecommercetimes.com/perl/story/32391.html or www.witiger.com/ecommerce/searchenginerankingECT~PART~A.htm part two at www.ecommercetimes.com/perl/story/32401.html or www.witiger.com/ecommerce/searchenginerankingECT~PART~B.htm |
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The
ECT article was picked up by other websites and the story carried on sites
such LinuxInsider.com
part one at http://linuxinsider.com/perl/story/32391.html part two at http://linuxinsider.com/perl/story/32401.html |
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In
addition to LinuxInsider.com, the ECT article was carried on technewsworld.com
part one at www.technewsworld.com/perl/story/32391.html part two at www.technewsworld.com/perl/story/32401.html |
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In
addition to LinuxInsider.com, & technewsworld.com,
the article was also carried on Wonk www.marketingwonk.com/archives/2003/12/16/search_engine_optimization_tactics_listed/ Wonk's site also has reader comments about articles |
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When "10 things to increase..." was published in a longer, two part series, in www.ecommercetimes.com, it proved to be very popular and it was ranked as the # 1 read during the 2nd week in December 2003, as indicated by the screen capture to the left. |
"10 things to increase..." was popular and syndicated to also appear in technewsworld.com |
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"Japanese Foreign Direct Investment in Canada" written by Richardson and published in the December 1990 issue of Canadian Business magazine www.canadianbusiness.com - |
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