updated 2013 Feb 5
see
also main page on Privacy Issues www.witiger.com/ecommerce/privacyissues.htm
see
also Email Filtering www.witiger.com/ecommerce/emailfiltering.htm
..
. | This page
used in the following courses taught by Prof. Richardson
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Canada's
privacy commissioner is set to announce Facebook will comply with privacy
concerns.
During the 4th week of Aug 2009 Richardson was quoted in the Toronto Star for a story about Facebook and privacy issues. Richardson said Facebook wants to keep users' information for its targeted ads, designed to appeal to different users' interests. "They
save things we might think are benign like the number of clicks on a page,
what image has certain clicks, what the name of a file was,"
he said.
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Privacy Issues
and Social Media |
In January 2013
student Randheer E. contributed a substantial amount of comment and analysis
on the matter of privacy issues in the context of social media.
Randheer's comments were posted below and FTP'd to the site Feb 6th |
Privacy
Issues
and Social Media Introduction |
In
an age dominated by digitization, issues in privacy have evolved in accordance
with the increasing role played by technology. With this in mind, the phenomenon
that is Social Networking has integrated itself as a necessity to firms,
marketers, researchers and most of all, consumers. Firms are provided
with a competitive edge, while consumers are free to socialize within an
information playground minded by corporate watchdogs. Even if one
was unaided by such imagery, one can still rationally discern and anticipate
the mass exodus of privacy complaints, shifting away from the real world
and towards the digital.
With specific focus on Social Networking, there exists a wide range of privacy honey traps that could potentially be detrimental to a business and its online processes. Multiple precedents have been set over the past few years, with lawsuits being filed against social networking sites of all size and stature. E-Businesses and entrepreneurs should highlight these cases as a lesson in caution, since learning from the mistakes of others is vital in mitigating risk, and profitably navigating the online world. Randheer E.
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Privacy
Issues
and Social Media Nexopia
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"Nexopia", a
Canadian website charged with multiple breaches of Canadian Privacy law.
A news release from the office of the Privacy Commissioner of Canada, summarized
the following privacy violations -
• Disclosure of user profiles
to the public and default privacy settings
http://www.priv.gc.ca/media/nr-c/2012/bg_120301_e.asp |
Nexopia
www.nexopia.com |
Randheer explains
Nexopia was forced to make 24 amendments to their online processes, out of which the firm could only comply with 20, citing high cost as a deterrent to completing the remaining changes. Despite claiming that their information retention policy has benefits embedded within the requirements of a potential police or governmental inquiry, the Commissioner's office replied that "while such requests or warrants may justify a longer retention period in specific cases, they do not justify wholesale and indefinite retention of all records just in case there may be a request at some point in time." http://www.priv.gc.ca/media/nr-c/2012/bg_120301_e.asp Randheer adds
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Privacy
Issues
and Social Media |
Randheer concludes
Although Social Media presents an undeniably lucrative opportunity for business to enhance their scope and scale, one must recognize that it operates within a constantly evolving environment, which increasingly emphasises the importance of maintaining transparency and respecting consumer rights. As such, E-Businesses and entrepreneurs must actively monitor changes to the industry and regulatory law, in order to establish comprehensive mitigation strategies ,or contingency plans, that cover the event of a privacy conflict. |
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